Privacy Policy

Introduction

At Wadi Solutions, we are committed to protecting your privacy and personal data. This policy explains how we collect, use, and protect the information you provide to us when using our website or services.

We comply with the provisions of the Personal Data Protection Law in the Kingdom of Saudi Arabia and all relevant laws and regulations.

1. Information We Collect

1.1 Information You Provide to Us

• Contact Information: Name, email, phone number, company address
• Company Information: Company name, industry, organization size
• Service Information: Details of consulting and certification requests
• Correspondence: Content of your messages and inquiries

1.2 Information We Collect Automatically

• Usage Information: Pages you visit, time spent, links clicked
• Device Information: Browser type, operating system, IP address
• Cookies: To improve user experience and analyze performance

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing our consulting and certification services
• Responding to your inquiries and requests
• Sending offers and updates about our services (with your consent)
• Improving our website and services
• Analyzing site usage and user behavior
• Compliance with legal and regulatory requirements

3. Cookies

3.1 What are Cookies?

Cookies are small text files that are stored on your device when you visit our site. They help us improve your experience and remember your preferences.

3.2 Types of Cookies We Use

• Essential Cookies: Required for the site to function correctly
• Performance Cookies: To analyze how the site is used (Google Analytics)
• Functionality Cookies: To remember your preferences (such as language)

3.3 Managing Cookies

You can control cookies through your browser settings. Note that disabling some cookies may affect site functionality.

4. Data Sharing

We do not sell or rent your personal information to third parties. We may share your information in the following cases:

• Service Providers: Companies that help us provide our services (e.g., website hosting, analytics)
• Accreditation Bodies: When applying for ISO certifications
• Legal Requirements: When requested by governmental or judicial authorities
• With Your Consent: In any other cases after obtaining your explicit consent

5. Data Security

We take appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction, including:

• Data encryption during transmission (SSL/TLS)
• Secure data storage
• Limited access to authorized personnel only
• Regular security reviews

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of any inaccurate information
• Deletion: Request deletion of your personal data
• Objection: Object to the processing of your data
• Unsubscribe: Opt-out of marketing communications

To exercise any of these rights, please contact us at: info@wadisa.com

7. Data Retention

We retain your personal information as long as necessary to provide our services or to comply with legal requirements. When no longer needed, we will securely delete or anonymize your data.

8. Third-Party Links

Our site may contain links to external sites. We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies.

9. Children's Privacy

Our services are directed toward businesses and organizations and are not intended for children under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.